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Frequently Asked Questions

HOW DO I CHOOSE THE SIZE FOR THE AMOUNT OF PEOPLE I WANT TO DRAW IN ONE PORTRAIT?

Please note that some of the smaller portrait sizes are not available for multiple subjects due to the small space available. 

Size of drawing                                           People
A4 – 9×12 inches (22.86×30.48cm)        1 – 2 people 
A3 – 11.7×16.5 inches (30x42cm)            1-3 people

HOW LONG DOES IT TAKE TO COMPLETE A PORTRAIT?

​This is all dependent on the size and complexity of the artwork and also my waiting list at the time. The actual portrait can take up to 1-2 weeks to complete. If you are needing your portrait by a specific date, please contact me prior.

WHAT TYPES OF PAPER AND PENCILS DO YOU USE?

PAPER     
Bristol Board (Smooth Surface) – 100% Cotton, Acid Free, 250gsm

PENCILS 
Staedler Mars Lumograph for Graphite
Wolff’s Carbon for Charcoal drawings
Faber Castel Polychromos for colored pencils

DO YOU OFFER GIFT CERTIFICATES?

Yes I do. Gift Certificates are also available to give to your loved one on their special day. Their portrait can be completed at a later date with a photo of their choice.

HOW DO I ORDER A CUSTOM PORTRAIT

Ordering a custom portrait is easy.

➔ First decide the amount of people and the size of your drawing. Speak to me and I will issue you with a quote. 

➔ Once we agree on the price & delivery, send me your image via email on [email protected]

➔ I will send you the work in progress photos so if there is anything you don't like or wish to modify, this is the right stage.

➔ Once finished, I will send you the drawing together with the tracking number.

GICLEE PRINTS

I can get a giclée printed copy made for you from your portrait, or more than one copy if you’d like. This is a high quality print on archival quality cotton rag paper, which looks indistinguishable from the original drawing or painting.  I keep a high resolution scan of every portrait so that customers can come back and request an extra print at any point.

Ink: Giclée printing quality
Paper: Museum-quality posters made on thick and durable matte paper.

When do I pay and what Payment Methods do you use?

I require full payment upfront if you want to book a slot.

The easiest way to pay is by Paypal, however I also accept Revolut and Bank Transfers. If you are in Malta, I accept BOV Mobile Pay and also Cheques. Please note that cheques are to be cleared before your portrait is started.

Refunds & Guarantees

During the work in progress, I will always email you with photos of the drawing. During this time, you have to direct me if you wish to modify the drawing.

Once the drawing is done, I will send you the final photo where here you must let me know if you confirm that the drawing is good to post. 

Here, if you are not satisfied with the drawing, I will issue you a full refund. 
Once the drawing is posted, No refunds will be given. 

Do Portraits come framed?

I don’t offer framing as I prefer to concentrate on the portraits themselves, and also because shipping glass frames safely in the post is expensive and adds unnecessary cost to the customer – it’s much cheaper for you to take your portrait to your local framing shop which can usually offer excellent advice on what type of frame will suit it. If you’ve ordered an A4 or A3 size portrait, you can also easily buy a ready-made frame for it if you wish.